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The Essential Go-to-Market & Sales Growth Bootcamp
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Startup Strategy and Principles4 Topics
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GTM Foundations4 Topics
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Startup Growth and Stages4 Topics
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Revenue Team Roles and Specializations2 Topics
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Lead Generation and Growth9 Topics
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Understanding the Buyer Journey & Funnel
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Introduction to Lead Generation
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Defining Lead Lifecycle Stages and Qualification Methods
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Traction Channels & Growth Strategies
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Channel Partnerships in the US
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Intro to the SDR/BDR Function
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Prospecting Tools & Standard Process
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Account Based Prospecting
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Funnel Math: Hitting Revenue Targets
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Understanding the Buyer Journey & Funnel
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Selling: Deck, Content, and Enablement4 Topics
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Sales Process, Planning, and Methodologies2 Topics
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Retention and Customer Success3 Topics
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Sales Compensation2 Topics
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Beyond the Basics: Sales Mastery for Startups6 Topics
Participants 164
Chapter 8,
Topic 2
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Customer Success Roles and Process
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Course
A bad customer success process can lead to churn and lost revenue. This lesson breaks down the key roles in customer success, the processes you must implement, and how to build a team that drives retention and growth.